Terms and Conditions
TERMS AND CONDITIONS
"Website" refers to the online platform operated by Tug Pet Products, LLC accessible at tugpetproducts.com, tugleash.com, tugpets.com, or tugsupport.com.
"Products" refers to the pet-related products offered for sale by Tug Pet Products, LLC on the Website.
2. Intellectual Property
All intellectual property rights, including copyrights, trademarks, and logos, associated with the Company's Website and Products are owned by Tug Pet Products, LLC. You agree not to use or reproduce any trademarks, logos, or copyrighted material without our prior written consent.
3. Product Information
We strive to provide accurate and up-to-date information about our Products on our Website. However, we do not guarantee the accuracy, completeness, or reliability of any information provided. The colors, sizes, and dimensions of the Products may vary slightly from the images displayed on the Website.
4. Pricing and Payment
All prices for our Products are displayed in the local currency and are subject to change without notice. We reserve the right to modify or discontinue any Product without prior notice. The total price, including shipping costs and applicable taxes, will be displayed during the checkout process. Payment is required in full at the time of purchase.
5. Shipping and Delivery
We will make reasonable efforts to ensure that the Products are shipped and delivered within the estimated timeframes. However, we are not responsible for any delays or damages caused by third-party shipping carriers. Risk of loss and title for the Products pass to you upon delivery.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with a Product for any reason, please refer to our separate Returns and Refunds Policy available on our Website for detailed instructions on how to return the Product and request a refund.
7. Limitation of Liability
To the extent permitted by law, Tug Pet Products, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use the Website or Products. In no event shall our total liability exceed the amount paid by you for the Product(s) in question.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state of North Carolina, United States. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Raleigh, North Carolina, United States.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Website or purchase of our Products after any changes to the Terms constitutes your acceptance of such changes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at firstname.lastname@example.org or at our mailing address: 4441-106 Six Forks Rd, STE 287, Raleigh, NC 27609.